Job Description

Senior Commercial Client Executive | Join Falcon Insurance Agency of Michigan – A Rapidly Growing, Industry-Leading Retail P&C Brokerage

About Falcon | Who We Are

Falcon Insurance Agency of Michigan is a nationally licensed, boutique retail commercial insurance brokerage headquartered in downtown Ann Arbor, MI .

Falcon's core competencies are centered around specialization within middle-market commercial P&C insurance , with a dominating internal focus on serving organizations active in the following industries & segments:

• real estate;
• contracting;
• hospitality;
• restaurants;
• professional services;
• ...and, non-profit organizations;

With an unwavering commitment to best-in-class diligence, service excellence, and proactive risk advisory , we have experienced rapid growth , expanding by $3.9M in new premiums in 2023 and >$4.45M in new premiums written during 2024- with similar growth expectations and inertia expected to persist well into and beyond 2025.

We are looking for an experienced, high-performing Commercial Insurance Account Manager to join our team in mid- Q2 2025.

The Role: Commercial Insurance Account Manager (Remote)

This is a full-time, remote role for an experienced commercial account executive - who will be responsible for:

✅ Managing and servicing a book of business ($400K–$600k in revenue), primarily consisting of middle-market income-producing real estate management/acquisition firms & construction services firm client accounts .

✅ Pre-renewal planning (~150 to 180 days out ) – coordinating renewal marketing, strategy, and premium audits with producers and insureds.

✅ Mid-term servicing – processing endorsements, liaising with underwriters, and ensuring smooth day-to-day account operations.

✅ Client advocacy and retention – actively collaborating with producers to optimize renewals and ensure high client satisfaction.

✅ Claims assistance – providing light claims support (dedicated claims staff to be added within 12-18 months).

✅ Account marketing – qualifying new business submissions (loss runs, SOV builds, etc.), with the producer leading placement strategy.

✅ Endorsement and documentation oversight – directing ACORD EOI preparation and ensuring accuracy before distribution.

This role offers a unique opportunity for internal growth , with a strong likelihood of promotion to Client Services Department Leader within 12 to 36 months.

What We’re Looking For

📌3 to 5+ years of experience in Commercial Lines Account Management, Risk Advisory, or Insurance Sales (middle-market P&C experience preferred).

📌 Expertise in commercial P&C insurance , especially in real estate, construction, and middle-market commercial sectors .

📌 Strong organizational and time management skills – efficiently managing high volumes.

📌 Excellent written and verbal communication – ability to engage with clients professionally and proactively.

📌 Ability to work independently in a remote setting while collaborating with a dynamic, fast-growing team.

Compensation & Benefits

💰 Base Salary: $54,000 - to - $74,000 (based on experience and familiarity with the key industry segments served by Falcon).

💰 Performance-Based Bonus: 1% to 5% of your assigned book's gross revenue ($3,500 – $25,000 estimated annual bonus range).

✅ 100% of Costs Covered towards Employer-Paid Health, Dental & Vision Insurance - Blue Cross Blue Shield of Michigan // Platinum PPO $0 Deductible Healthcare Employee Benefits Program provided and costs paid for by Falcon ( eligible after 90 days of employment by Falcon ).

✅ Unlimited PTO ( after 90 days ) + Sick Days ( five sick days during the initial 90-day employment trial period ).

✅ Fully Remote Role – work from anywhere with a company-provided laptop & office setup.

✅ Travel Opportunities ( Optional , Not Required ) – Option to attend two to six out-of-state networking/prospecting trips each year - all necessary travel expenses covered by Falcon.

Why Join Falcon ?

🚀 Rapid Growth & Advancement – We are a scaling agency with ample opportunities for career progression.

🏆 Industry-Leading Client Service Standards – We are obsessed with providing best-in-class risk advisory & insurance solutions .

💡 Culture of Excellence & Innovation – We value expertise, independence, and high-performance team collaboration .

🌍 Remote Work Flexibility – We empower our team to work efficiently from anywhere.

How to Apply

🔹 Target Start Date: April or May 2025 (flexible, but preference for mid-Q2 2025).

🔹 Apply by sending your resume & cover letter to : manager@falconinsagency.com - or by applying via this LinkedIn job posting advertisement form.

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