Job Description
Consumer Affairs Representative ll (French) - Southern Pines, North Carolina
At Hamilton Beach Brands, Inc., a leading designer, marketer, and distributor of small household and commercial appliances. our culture is one of hard work, ethical behavior and teamwork. We roll up our sleeves and work hard to create products that have been pleasing customers for over 100 years. We offer a comprehensive compensation and benefits package which includes health, dental and vision insurances, along with 401(k), paid vacation, a paid charitable day off to share your talents with the non-profit of your choice, a quarterly subsidy to help cover the costs associated with staying fit, the ability to purchase our products at a discounted cost, employee recognition, team building activities, and a casual dress code just to name a few of the advantages of working for this dynamic company.
We are seeking qualified candidates for position of Consumer Affairs Representative ll at our Southern Pines, NC facility. This is a salaried, overtime eligible, office environment, Monday - Friday 8:00 - 5:00 pm role. This role is the first line of communication for our customers. For this role, fluency in both English and French (spoken and written) is required.
Responsibilities of the position include:
Answer, process, and document incoming phone calls, emails, and letters from retail consumers in a fast-paced call center environment
Provide exceptional customer support in both English and French
Troubleshoot consumer concerns and offer effective solutions
Maintain accurate and professional customer interaction records
Requirements of the position include:
High school diploma or equivalent
Fluency in both English and French (spoken and written)
Six months of customer service experience
Excellent verbal and written communication skills
Computer skills, with experience in data entry, email, and the internet
The ability to work well in a fast-paced, team environment
Our employees enjoy working in a tobacco-free and drug-free environment. Hamilton Beach Brands, Inc. is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit
Job Description We're looking for contract Clothing Fit Advisors to help our members find the perfect fit! No prior experience necessary. Who You Are: You are someone who loves to leave reviews and you are passionate about contributing to an incredible member...
...Description Job Description Elite Marine is looking to hire the right person to join our detailing team. We detail high end boats and yachts in local marinas and boatyards, as well as Shrink Wrapping. This is a great way to work outside and on the water. -We are looking...
...can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest...
...Job Info Job Location: Lubbock, TX Route Type: Local Type of Assignment: Temp to Hire Hours Per Shift: 8 Hours Hours Per Week: 40 Hours Shift Start Time: 08:00 am Working Days: Mon-Fri Transmission Type: Automatic Job Requirements CDL...
...About Us: Shamil Translation is a premier provider of certified translation and interpretation services in Bahrain and Saudi Arabia. Our mission is to bridge communication gaps and provide high-quality language solutions to a diverse range of clients. Job Description...