is seeking a proactive, organized Customer Onboarding Manager to lead new B2B clients through the onboarding process—from contract signature to go-live. You'll own the customer relationship during the onboarding stage of the customer lifecycle, managing timelines, configuring the Wolf platform to meet client-specific workflows, and training users to ensure success and value realization within a 60–80 day window.
You’ll report to the Director of Implementation and collaborate cross-functionally with Sales (to align on client goals and handoffs), Product and Engineering (for technical setup and issue resolution), and Customer Success (to transition accounts post-launch).
The ideal candidate can juggle multiple projects and deliver a high-touch, consultative onboarding experience. You bring with you a blend of project management skills, customer-facing communication skills, and technical aptitude to handle software configuration and troubleshooting. By executing onboardings effectively, you’ll play a pivotal role in accelerating customer activation and setting the stage for long-term account growth.
Responsibilities
The primary responsibilities of the Customer Onboarding Manager will include:
Why It’s Exciting to Work at Wolf
Wolf.xyz is a fast-growing, venture-backed startup based in vibrant East Austin, where we’re building industry-defining technology to change how people find and secure work. Our whitelabeled B2B Staffing Platform as a Service (SPaaS) is reimagining staffing from the ground up—bringing speed, efficiency, and modern tools to an industry ready for transformation. At Wolf, you’ll be part of a passionate team working on real-world problems that impact how jobs are filled every day. You'll have a front-row seat to a high-growth startup environment, with the ability to make a tangible impact on the success of both our clients and our company.
...Pediatrician Our client is a growing healthcare organization that offers its employees full benefits, paid time off and a work-life balance. The Company : We have recently partnered with a very progressive, well run and financially stable not-for-profit organization...
...with Profiforms, Smartforms, Bartender and Centralized Output management preferred ~ RF Gun/Mobisys (mobile application), IDocs (EDI), QM is a plus ~ ITIL certification preferred ~ WM, SD & MM expertise required, IM, FI, CRM preferred ~ LES experience is a plus...
...Certified Pharmacy Technician Location: Apex, NC area Schedule: MondayFriday, 8:00 AM5:00 PM Contract Duration: Through August... ...in a long-term contract role. Key Responsibilities: Assist in the preparation and filling of prescriptions, including pre-...
...Responsibilities Build agent and broker relationships, find sources, and be creative in placing risks and identifying product opportunities... ...Bachelors degree or equivalent combination of education and experience Minimum 5 years of professional lines experience required;...
Now Hiring Dance Instructors Join Our Passionate, Professional Team! West Austin Dance, one of the regions most vibrant and well-established studios, is looking to add passionate, experienced, and energetic instructors to our growing faculty for the 2025-2026 season...