Avanciers is seeking a highly skilled Customer Support Specialist to join our team for an exciting long-term contract with one of our esteemed Fortune 500 clients, based in Richardson, TX.
Job Title: Customer Support/ Call Center – ACH Specialist
Location: Richardson, TX (Onsite)
Job Summary:
We are looking for a motivated and detail-oriented Customer Support / Call Center – ACH Specialist to join our team in Richardson, TX . In this role, you will support enterprise customers through their transition from credit card payments to ACH. You’ll be working in a call center environment, handling both inbound and outbound communication, while ensuring a smooth customer experience from initial contact through full adoption.
This position is ideal for someone who is customer-focused, tech-savvy, and comfortable guiding clients through process changes.
Your key responsibilities will include:
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