Information Technology Specialist Job at Center for Youth Services, Rochester, NY

clJnOFVkSk9qcmJVRFNYTE5PSkJCd2x6R3c9PQ==
  • Center for Youth Services
  • Rochester, NY

Job Description

Job Description

Job Description

OVERVIEW:

The Information Technology Specialist is a full-time position (37.50 hours per week) responsible for maintaining and supporting the agency's computer and networking systems.

ESSENTIAL FUNCTIONS AND EXAMPLE OF DUTIES:

  • Provide day-to-day technical support to staff (remote and on-site)
  • Manage and maintain hardware, software, and cloud-based applications
  • Monitor network and system performance, resolving issues promptly
  • Oversee cybersecurity protocols and ensure data protection compliance
  • Maintain inventory and documentation of IT assets
  • Support virtual meetings, webinars, and digital events
  • Coordinate with external IT vendors as needed
  • Assist in onboarding and offboarding staff regarding IT access and tools
  • Evaluate and recommend software and technology solutions that align with organizational goals
  • Other duties as assigned by supervisor

EMPLOYMENT GUIDELINES:

Demonstrated ability to work both independently and as a member of a team. Must possess excellent interpersonal communication skills. Must have access to a vehicle and possess a valid Driver's license with a driving record acceptable to our insurance carrier. In addition, must have the following automobile insurance: Bodily Injury $100,000 per person/$300,000 per accident and $50,000 Property Damage per accident.

CULTURAL COMPETENCY:

The Center delivers programs and services to youth and families across Monroe County who represent many racial, cultural and geographic groups. The Center ensures understanding and values differences in people of diverse cultures, ethnic origins, sexual orientations, disabilities and beliefs. All staff are required to attend cultural competency workshops and trainings and to continually enhance their own understanding of cultural diversity. The Center Performance Appraisal, administered annually, provides an opportunity for staff to evaluate how they are integrating culturally competent practices into everyday work.

PHYSICAL REQUIREMENTS:

Candidates must be able to be autonomously mobile in providing on-site support to all of The Centers locations and able to operate micro-computer and peripherals several hours per day.

QUALIFICATIONS:

    • Bachelor's degree in Information Technology, Computer Science, Information Systems or a related field and minimum 3 years of related IT support experience.

TECHNICAL SKILLS:

  1. Hardware and Software Knowledge
  • Installing, configuring, and troubleshooting computers and peripherals
  • Familiarity with Windows/Microsoft.
Networking Basics
  • Basic knowledge of routers, switches, and firewalls
Operating Systems & Tools
  • Experience with Windows Server or Active Directory (even at a basic level)
Support & Troubleshooting
  • Help desk experience (Tier 1 or 2)
  • Using ticketing systems
Cybersecurity Awareness
  • Understanding basic security practices (password policies, phishing awareness)

The Center for Youth provides equal opportunities for employment.

Job Tags

Full time, Remote work,

Similar Jobs

Dollar General Fleet

CDL-A Company Driver - Home Weekly - Earn Up to $100k/Year + Benefits Job at Dollar General Fleet

 ...Job Description Dollar General Fleet is Now Hiring Experienced CDL-A Company Drivers \nEarn Up to $100,000 per Year* - Home Weekly*\n401(k) with Company Match - Zero Cost Rider Policy \n\n Company Benefits: \n\n \n\t ~ Weekly home-time*\n\t ~ Drivers earn... 

Soliant

Speech-Language Pathology (SLP-CFY) Early Intervention Therapist Bellevue, WA 98004 Job at Soliant

 ...teachers, parents, and school staff to create an inclusive learning environment. Participate in IEP meetings, evaluations, and intervention planning . What Were Looking For: Masters degree in Speech-Language Pathology (or nearing graduation).... 

Loveland Ford Lincoln

Kelly blue book buyer 3k-8k monthly Job at Loveland Ford Lincoln

 ...spirit of cooperation and teamwork, our dealership will be unsurpassed for its quality, integrity, and service. We are looking for a sales agent to work leads from Kelly Blue book and work with the guest and purchases cars. Making calls and sending emails will be a... 

Houston Zoo

Overnight Ranger Job at Houston Zoo

 ...the preservation of wildlife and their habitats by combining conservation with education and promotion of sustainable livelihoods in the...  ...DisclaimerThe above job description is meant to describe the general nature and level of work being performed; it is not intended to be... 

MSSI

CT Tech- Per Diem ($80/hr) Job at MSSI

Looking for local CT Techs to pick up_ *2 minimum shifts in 4-week period*_ (days and evenings open) in Waconia, MN. Pick and choose your shifts. Pay: $80HR Must have to apply: * 3 years of CT Tech experience required. * ARRT and AHA BLS required. * Experience...