Job Description

The Product Trainer is a trusted expert on Ergodyne's product line who supports the Ergodyne Product team in the education of Ergodyne sellers, end-users, and distributors through product and hazard training and technical support. Day to day, the Product Trainer develops product-focused curriculum, plans training events and coordinates schedules, and delivers compelling training and assessments both in person and virtually to ensure comprehensive knowledge of Ergodyne's product line amongst Ergodyne's employees, partners, and customers. Additionally, the Product Trainer leads participant recruitment for voice of customer (VOC) events and engages as a critical link between Ergodyne's Product team and end-users to support new product development through the facilitation of VOC surveys, events, and field trials. This position is based in Ergodyne's St. Paul, MN office with travel domestically up to 50% of the time.

You have already accomplished (required):

•Bachelor's Degree in Business, Marketing, Occupational Safety, Education or related field

•3-5+ years in Product Development/Management, Marketing, Occupational Safety, and/or Training


•Proficiency using MS Office applications & tools (Excel, Word, PowerPoint, SharePoint, etc.)

You may have already accomplished (preferred):

•Experience working in curriculum development and education, field training, manufacturing, warehousing and distribution, air transportation, or construction trades

What YOU are good at:

•Communicating effectively with all styles to deliver compelling educational content

•Engaging with a wide range of people with curiosity and empathy to understand needs

•Creative and timely problem solving rooted in thoughtful analysis

•Organization for productivity and efficiency with foresight to anticipate and respond to evolving needs

•Staying current - Demonstrating a passion for learning with reading, research, and networking

What WE are good at:

•Working Hard. Playing Hard. Living Tenaciously

•Making well-crafted, innovative, high-function products that Make The Workplace A Betterplace™

•Being distinctively and disruptively creative from bow to stern

•Endeavoring to be fair-minded, transparent and positive in all we say and do

Addendum:

•Lead creation of Ergodyne's product- and hazard-focused training curriculum and internal assessment system

•Collaborate with Ergodyne's team of Product Managers to develop and adapt product- and hazard-focused training content

•Deliver training content to a variety of audiences including Ergodyne employees, customers, and end-users in a variety of contexts both in-person and online

•Lead recruitment efforts for Ergodyne's voice of customer (VOC) program and manage VOC participant database

•Arrange and facilitate VOC events in collaboration with the Product and Sales teams to gain valuable insights in new product development

•Arrange and facilitate field trials for new product development and recently launched products

•Serve as a frontline technical subject matter resource across all categories within the Ergodyne product line in support of Ergodyne's team of Product Managers

•Attend industry, distributor, and end-user trade shows & events as needed in coordination with the Product and Sales teams and be a trusted technical resource for end-users and distributors

•Keep abreast of market trends, competitors' products and go-to-market activities, communicating information to the Product and Sales teams

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