This role involves providing expert tax preparation and advisory services using TurboTax products both in-person and virtually, handling a range of tax scenarios from simple to complex. The position requires strong community engagement skills to build a loyal client base, educate customers, and represent TurboTax locally. Candidates must have at least 2 years of paid tax experience, relevant credentials, and a customer-focused, entrepreneurial mindset to deliver exceptional service during the tax season.
OverviewIntuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Experts in one of our new TurboTax locations across the United States on a seasonal basis. This unique opportunity combines tax expertise, entrepreneurial spirit, and community engagement to help customers navigate their tax needs. As a TurboTax Live - Seasonal Local Service Expert, you will serve as a trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit’s mission of “Powering Prosperity Around the World.”
About the Role:
In this role, you will work on-site from a TurboTax location, serving customers both in-person and virtually using Intuit TurboTax products. You will leverage your tax expertise to provide full service tax return preparation, tax advice, calculations, and software/product support. Your ability to demonstrate understanding of each customer’s unique situation, and connect with them on a personal level is critical to alleviating the stress some may feel when tackling their taxes. Whether assisting with simple W2 filings, navigating life events (marriage, children, elder care), or handling more complex tax scenarios like business income, amendments, or investments, you will serve as the go-to expert for your clients.
Additionally, you will play a key role in growing TurboTax’s client base within the local community, establishing long-term relationships, and driving customer loyalty. TurboTax will provide a straightforward playbook, essential tools, and dedicated support to facilitate your success.
This role is nonexempt and requires onsite presence at a TurboTax location in the United States on a seasonal basis.
What You’ll Do:
Who You Are:
Attributes & Skills:
Additional Requirements:
Bay Area California $30.60 - $36.10
Southern California $30.60 - $36.10
Colorado $29.20 - $34.50
Hawaii $30.60 - $36.10
Illinois $29.20 - $34.50
Maryland $29.20 - $34.50
Massachusetts $30.60 - $36.10
Minnesota $26.20 - $30.90
New Jersey $30.60 - $36.10
New York $30.60 - $36.10
Ohio $26.20 - $30.90
Vermont $29.20 - $34.50
Washington $30.60 - $36.10
Washington DC $29.20 - $34.50
This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
What you'll bring
How you will lead
tax preparation, tax advisory, TurboTax, seasonal tax expert, tax return filing, customer service, tax software support, community engagement, tax planning, financial empowerment
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