Job Description

Entry-Level IT Technician

Launch your IT career while you get paid to learn. Are you tech-savvy, hands-on, and ready to launch your IT career? Gophermods is hiring Entry-Level IT Technicians for our device repair and customer support teams. We provide on-the-job training, tools, and mentorship to help you succeed in the fast-growing field of electronics repair and IT support.

Schedule: MondayFriday No nights or weekends Flexible FT / PT

Location: 1624 New Brighton Blvd, Minneapolis or 711 5th St SW #400, New Brighton

What You'll Do

• Repair & Troubleshoot: smartphones, tablets, laptops, gaming consoles (training provided)
• Customer Support: explain fixes in plain language, answer questions in-store, by phone & email
• Document Work: log parts, tests and notes accurately in our repair system
• Project Work: help prep and repair bulk devices for schools & businesses
• Improve Processes: share ideas, keep your bench organized and safe

What You'll Learn in Year 1

• Hands-on mastery of Apple hardware and the most common consumer tech
• Structured mentorship with quarterly growth reviews
• Career pathways into Senior Tech, Store Lead, Manager or HQ IT roles

You'll Thrive Here If You

• Love tinkering with gadgets and solving puzzles
• Communicate clearly with teammates and customers alike
• Are reliable, detail-oriented, and able to lift up to 30 lbs.
• Want a fast, supportive environment where curiosity is rewarded

No prior repair experience requiredretail, hospitality, or help-desk backgrounds translate well.

Benefits That Set the Standard

• Health medical, dental, vision (50 % employer-paid)
• 401(k) 4 % company match
• Time Off 2 weeks paid PTO + 2 weeks unpaid option
• Disability short & long-term coverage included
• Growth internal promotions and leadership training opportunities
• Culture small-team vibe, no weekend shifts

Apply Now and start your tech journey at Gophermods today!

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